POLICY

General Policies:

Outlined below are our general policies including tuition and fee information for the upcoming season.

We are proud to work with families and do what we can to help our dance family while running a financially sound business.

Accounts with outstanding balances will not be allowed to register.
New! Our June Recital Participation Fee is now included with your students Annual Season 11 Registration Fee ($65/dancer due upon enrollment in classes).
Tuition and annual fees are non-refundable.
We require all families to have a valid Credit Card on file for Auto Pay.
- DanceStudio-Pro (our studio management system) Merchant Services fees will increase to 3.05%, effective June 01, 2023. This is a 3rd party processing fee. **You may avoid this fee by paying in advance with cash or check.
Tuition will be posted/processed on the 5th of each month (Sept-June). The full account balance will be due via Auto Pay.
Should your card be declined, you will be emailed a billing statement. You are then responsible for paying the balance due and updating your CC information in your Parent Portal.
Any payment received after the 15th of the month will result in a $15.00/month late fee added to your account. We accept: Cash, Check and all major Credit Cards.
There will be a $35 fee added to your account for any transactions returned by the bank.
No family/student may carry an account balance exceeding $300 for more than 60 days. If the account remains unpaid after 60 days, the student(s) will not be allowed to continue in classes, until resolved.

Monthly tuition is divided into equal payments for lessons received for a full 10-month dance session (September-June), not on lessons per month. Some months have as few as (2) two weeks others have as many as (5) five. Payments remain the same regardless of attendance, closures or holidays.
Tuition does not include the cost of shoes, dance wear, costumes or recital tickets.
No refunds or credits will be given for missed classes. However, make-up classes are available. Make up classes must be completed within 60 days of the missed class (Sept.-April). A missed class must be made-up within the same style (ex. Ballet with Ballet) and similar-age/level when possible. If this is NOT possible, due to scheduling, your student may make-up the class with one level/age lower (Ex. normally in Level 2, they would take a Level 1 class OR a 6 year old would take class with the 4-5 group).
A pro-rated rate will be given to students joining a class mid-month, for their first month only.
Classes that do not meet the minimum enrollment will be canceled and an alternate class will be offered. *Classes must have 4 active students enrolled to be held.
Our schedule and faculty are subject to change or substitutions.

If you need to withdraw for ANY reason, we require a written 15 days notice.
- NEW: Withdrawal forms are at the office and must be filled out in person for any student/family wishing to fully discontinue classes at SMAC. Email and phone withdrawals will not be accepted.
- Tuition will be processed until we are notified, whether a student participates in class or not.
- SMAC will not provide refunds due to late withdrawal notice.
- We require the written notification so that we can better understand how to improve our services. Many of our classes have waiting lists and we can fill your spot.
If a student is absent for 3+ weeks and we have been unable to contact a parent/guardian, the student will be removed from the class and those students on the wait-list will be enrolled.
Studio closures (inclement weather or other unforeseen circumstances) will be posted on our Facebook/Instagram pages as quickly as we’re able. There will be no refunds for weather related closures, but make-up classes will be allowed (see above).
Holiday closures are listed on the Calendar Page.

New students and Guests of currently enrolled students should check in with the front desk and class instructor when they arrive for class.
Age is only a guideline for student placement; students will advance only at the instructors/director discretion. Clearance into a higher level must be obtained through the faculty after permission has been given. This is to ensure the safety of the student and the integrity of each class.
Students that arrive more than 15 minutes after class has begun may be asked to observe, as warm-up is a key part of class and our students safety is our first priority.
Please contact us if you/your child is going to be late or absent from class. Please text/call (253) 924-9977 for day-of absences as studio emails can not always be checked during class times.
New students will NOT be accepted into Recital-based classes after the Recital Deadline (typically mid-January).
All students are expected to follow the studio dress code; students that do not adhere to the dress code will be asked to observe class(es) for the day.
All families are expected to follow the studio code of conduct; students/families that do not adhere to the code of conduct may be asked to leave the studio.

Dance Classes & Recital Participation:

Managing a family’s budget is tough work, so we have revamped our tuition and fees model. You will no longer see a recital participation fee due in February and costume fees assessed to your account in a large lump sum in March and/or April. Rather, a more evenly spread out system of $13/per month/per student/per recital class (due on the 5th along with Tuition), so it’s easier on your pocket book.

Eight-month (Sept-April) costume-inclusive package includes:

Amazing dance classes
Knowledgeable and experienced instructors
All June recital costumes, including performance tights!
A costumer for your child who will do measurements, sizing, and ordering
Complimentary costume alterations
Participation in our in-studio showcase with dance friends for performing & non performing dancers
All digital download video links of the June Recitals

If you are enrolling after our Season 11 classes have begun, you will need to make up the previous month’s costumes allocation. This must be done in one (1) lump sum at the time of registration.

*Dancers unsure of Recital participation must pay the 8 month costume allocations each month and will be refunded the amount paid at the time of withdrawal.

In order to receive your costume, you must commit to make payments on the full eight-month costume-inclusive dance season. Any dancer needing to withdraw for any reason before the season ends may elect to forfeit the costume. If the withdrawal happens after costumes have been ordered (with the Manufacturer) the remaining balance of the costume will be due upon withdrawal in one lump sum. Every effort will be made to cancel the order; however, this isn’t always possible. The previous payments will be forfeited, however the remaining balance will not be due. Thanks in advance for your understanding.